There are local, national and global calls to action for businesses and organizations to take intentional action against anti-Black racism in work, service, social, and cultural environments. As we move into Spring 2022 and in-person interactions increase, organizations must be prepared to engage proactive measures to address intersectional forms of anti-Black racism, including consumer racial profiling in retail settings and race-based health and safety incidents on worksites.
As part of Tomee Sojourner Consulting Inc. and Sojourner Innovation and Learning Lab's work in this area, this learning session has been designed an immersive experience for learners to engage in solution-focused strategies to address intersectional forms of anti-Black racism in work and service environments.
This session provides learners with an opportunity to work through case scenarios to identify possible interventions, develop preventative measures, and deepen their understanding.
Note: The session focuses on Canadian and international research on anti-discrimination law, anti-racism, anti-oppression, and interdisciplinary theories. It blends theory with practical solutions.
1) Identify interventions to address intersectional forms of anti-Black racism
2) Explore how anti-Black racism takes place in subtle and overt ways in work and service environments (e.g. consumer racial profiling in hotel settings, bias in accessing services)
3) Provide some tools to develop solutions
Expected Outcomes: Participants will leave with some strategies and tools to apply in their work.
Learning Methods Used:
Synchronous Virtual Instructor-led sessions will use interactive activities, case scenarios, video, images, quizzes, media, presentation, academic articles, and case law.
Competencies: Client and Customer Service, People, Culture, Human Resources, Anti-Racism, Anti-Oppression, Inclusion, Organizational Development, Allyship, Intersectionality, Professional Responsibility, Ethics, and Client Care
Target Audiences: Human Resources Employees, Service Delivery Specialists, Customer Service Employees, Customer Experience, Frontline Employees, Managers, Directors and Senior Leadership
Once you have completed the registration requirements and submitted your payment, you will receive a confirmation email containing information about joining the meeting.
$225 CDN per person (plus applicable taxes)
*Non-refundable and non-transferable.
Payment: Use the enrol button on the session page or send an e-Transfer to Tomee Sojourner Consulting Inc. via email@example.com.
For Canadian group registrations, payments are processed through Electronic Funds Transfer or wire transfer. Send an email to firstname.lastname@example.org for additional registration and payment information.
For U.S. and international group registrations, payments are processed using wire transfer. Send an email to email@example.com for additional registration and payment information.
Cancellation Policy: There are no refunds.
Certificate of Attendance: To receive a certificate of attendance, participants have to complete the 75-minute session. They also have to submit a reflection assignment about what they learned and how they will apply it in their work.
Reflection and Action Assignment